Which of the following demonstrates positive non-verbal communication?

Facing the resident while speaking is a key element of positive non-verbal communication. This body posture signals attentiveness, respect, and engagement in the conversation. It shows that the caregiver is present and actively listening, which can help to build trust and rapport with the resident. Positive non-verbal cues like this foster a supportive environment, essential for effective communication, especially in a healthcare setting where understanding and emotional connection are important for patient care.

In contrast, avoiding eye contact can imply disinterest or discomfort, slouching may convey a lack of confidence or attention, and crossing arms can be interpreted as defensiveness or closed-off behavior. These non-verbal cues typically detract from effective communication and do not promote the same level of trust and engagement that facing the resident while speaking does.